Terms & Conditions

Last Updated: 20 August 2026

Welcome to Meerico. These Terms & Conditions govern your access to and use of https://meerico.com/ and your purchase of products through our website.

By accessing, browsing, registering on, or purchasing from our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or place an order.

1. About Meerico

Meerico is an online platform offering food, herbal, plant-based, and other related products for purchase by customers.

Website: https://meerico.com/
Email: meerakraft@gmail.com
Legal Business Name: Meera Enterprise
Grievance Email: meerakraft@gmail.com

For the purposes of these Terms, “Meerico”, “we”, “us”, or “our” refers to the business operating this website, while “you”, “customer”, or “user” refers to any person accessing or purchasing from the website.

2. Acceptance of Terms

By using our website or placing an order, you confirm that:

  • You are legally capable of entering into a binding agreement.
  • The information you provide during checkout is accurate and complete.
  • You will use the website only for lawful purposes.
  • You will not misuse, disrupt, or attempt to gain unauthorized access to the website.
  • You agree to comply with these Terms & Conditions and applicable laws of India.

We reserve the right to update these Terms & Conditions from time to time. Any changes will become effective when published on this page.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, ingredients, quantities, and other information displayed on our website are accurate.

However:

  • Product images may appear slightly different depending on your device or screen settings.
  • Natural products may vary slightly in colour, texture, aroma, or appearance from batch to batch.
  • Product availability may change without prior notice.
  • We reserve the right to correct typographical, pricing, or product information errors.

The information provided on product pages is intended to describe the products and their intended use. Product information should not be considered medical advice, diagnosis, or treatment.

Customers should carefully read product labels, ingredients, usage instructions, and applicable warnings before consuming any food or herbal product.

4. Product Use and Customer Responsibility

Customers are responsible for using products according to the instructions provided on the product packaging or product page.

If you have a medical condition, are taking medication, are pregnant or breastfeeding, or have any concern regarding the suitability of a product, you should consult an appropriately qualified healthcare professional before using the product.

Meerico does not claim that its products diagnose, treat, cure, or prevent any disease unless specifically permitted and stated in accordance with applicable law.

5. Prices and Taxes

All product prices displayed on the website are subject to change without prior notice.

Where applicable, taxes and other charges will be displayed during the purchasing process.

We make reasonable efforts to ensure that prices are displayed correctly. If an obvious pricing or technical error occurs, we reserve the right to cancel the affected order and provide an appropriate refund for any amount already paid.

Discounts, promotional offers, and coupon codes may be subject to additional terms, validity periods, minimum order values, product exclusions, or usage limits.

Unless specifically stated otherwise, promotional offers cannot be combined with other offers.

6. Orders and Order Acceptance

When you place an order through our website, you are making a request to purchase the selected products.

After receiving your order, we may send an order confirmation by email, SMS, WhatsApp, or another available communication method.

An order is considered accepted only when we confirm that the order has been accepted for processing.

We reserve the right to cancel or refuse an order in circumstances including, but not limited to:

  • Product unavailability.
  • Incorrect product pricing or information.
  • Suspected fraudulent or unauthorized transactions.
  • Incorrect or incomplete customer information.
  • Delivery restrictions.
  • Technical errors.
  • Circumstances beyond our reasonable control.

If an order is cancelled after payment has been received, the eligible amount will be refunded through the applicable payment method or payment channel.

7. Payment

Payments may be processed through third-party payment gateways or other payment service providers available on our website.

Meerico does not directly store your complete payment card, banking, or other sensitive payment credentials unless specifically stated.

You agree to provide accurate payment and billing information.

An order may not be processed until successful payment confirmation is received, where prepaid payment is required.

8. Shipping and Delivery

We aim to dispatch orders within the estimated processing time displayed on the website.

Delivery times are estimates and may vary depending on:

  • Delivery location.
  • Courier availability.
  • Weather conditions.
  • Public holidays.
  • Natural disasters.
  • Transportation disruptions.
  • Government restrictions.
  • Other circumstances beyond our reasonable control.

Once an order has been handed over to the delivery partner, delays caused by the courier or circumstances beyond Meerico’s reasonable control may not be considered a failure to deliver.

Customers are responsible for providing an accurate delivery address, phone number, and other required information.

If an order is returned to us because of an incorrect address, incomplete address, repeated delivery failure, refusal to accept the parcel, or similar customer-related reason, additional shipping charges may apply for re-dispatch.

9. Returns and Refunds

Because many of our products are food, herbal, consumable, or hygiene-sensitive products, we generally do not accept returns or exchanges for products that have been correctly delivered and are no longer wanted.

However, if you receive a product that is:

  • Damaged during transit;
  • Incorrectly delivered;
  • Missing from your order; or
  • Clearly defective,

please contact us at meerakraft@gmail.com as soon as possible.

Damaged or Incorrect Orders

For damaged, incorrect, or defective products, customers may be required to provide:

  • Order number;
  • Photographs of the product and packaging;
  • Photographs of the shipping label;
  • A clear video of the package opening, where available; and
  • A description of the issue.

Please retain the original product, packaging, labels, and invoice until the complaint has been reviewed.

Our team may investigate the issue with the courier or fulfilment partner before approving a replacement or refund.

If a refund is approved, it will generally be processed through the original payment method or another appropriate payment method.

Please refer to our Refund & Returns Policy for complete details.

10. Cancellation of Orders

If you wish to cancel an order, please contact us as soon as possible at meerakraft@gmail.com.

Cancellation may not be possible once an order has been processed, packed, or handed over to the delivery partner.

If cancellation is accepted, any eligible refund will be processed through the applicable payment method.

11. Coupons, Discounts and Promotional Offers

Meerico may offer promotional codes, coupons, discounts, or other promotional offers from time to time.

Each offer may have its own conditions, including:

  • Validity period;
  • Minimum order value;
  • Eligible products;
  • Maximum discount;
  • One-time-use restrictions; or
  • Customer eligibility requirements.

Meerico reserves the right to withdraw, modify, or cancel a promotional offer where permitted by applicable law.

Coupons have no cash value and cannot be exchanged for cash unless specifically stated otherwise.

12. Intellectual Property

All content available on the Meerico website, including but not limited to:

  • Brand names;
  • Logos;
  • Product photographs;
  • Graphics;
  • Text;
  • Product descriptions;
  • Articles;
  • Blog content;
  • Website design;
  • Videos; and
  • Other original materials

is owned by or licensed to Meerico and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our website content without prior written permission.

13. Website Use

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorized access to our website or systems.
  • Introduce viruses, malware, or other harmful code.
  • Interfere with website functionality.
  • Scrape or reproduce substantial portions of the website without permission.
  • Submit false, misleading, or fraudulent information.
  • Use the website to infringe the rights of another person or business.

We may restrict or terminate access to the website where we reasonably believe these Terms have been violated.

14. Third-Party Services and Links

Our website may use third-party services such as payment gateways, shipping providers, analytics services, advertising platforms, social media services, or other technology providers.

We are not responsible for the content, policies, security, availability, or practices of independent third-party websites or services.

Any third-party service you use may be subject to that provider’s own terms and privacy policies.

15. Reviews and User-Submitted Content

If you submit a product review, comment, photograph, feedback, or other content to Meerico, you confirm that the content:

  • Is truthful to the best of your knowledge;
  • Does not violate another person’s rights;
  • Does not contain unlawful, abusive, defamatory, or misleading material; and
  • Does not contain malicious software or harmful content.

We reserve the right to remove content that violates our policies or applicable law.

16. Privacy

Your use of the website is also subject to our Privacy Policy.

We may collect and process information necessary to process orders, provide customer support, deliver products, communicate with customers, prevent fraud, improve our website, and comply with applicable laws.

For more information, please refer to our Privacy Policy.

17. Limitation of Liability

To the extent permitted by applicable law, Meerico will not be responsible for indirect, incidental, special, or consequential losses arising from the use of the website or products.

Nothing in these Terms is intended to exclude or restrict any consumer right or legal protection that cannot lawfully be excluded or restricted under applicable Indian law.

Our liability, where legally applicable, will be determined in accordance with the nature of the transaction and applicable law.

18. Force Majeure

Meerico will not be responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control, including natural disasters, floods, fires, epidemics, pandemics, war, strikes, transportation disruptions, government restrictions, internet or technology failures, or other similar events.

19. Grievance Redressal

If you have a complaint or concern regarding an order, product, payment, delivery, website, or service, please contact us at:

Email: meerakraft@gmail.com

We will make reasonable efforts to acknowledge and address consumer complaints in accordance with applicable law.

For Indian e-commerce businesses, applicable consumer-protection rules include requirements concerning grievance redressal mechanisms and consumer complaint handling.

Email: meerakraft@gmail.com

20. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising in connection with the website, products, or these Terms shall be subject to the jurisdiction of the courts and consumer dispute-resolution mechanisms having appropriate jurisdiction under applicable law.

Nothing in these Terms limits any statutory rights or remedies available to consumers under applicable Indian law.

21. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our business, products, website, legal requirements, or applicable regulations.

The updated version will be published on this page with a revised “Last Updated” date.

Your continued use of the website after an updated version is published constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

22. Contact Us

If you have questions regarding these Terms & Conditions, please contact:

Meerico
Email: meerakraft@gmail.com
Website: https://meerico.com/

For order-related assistance, please include your order number and relevant details so that we can assist you more efficiently.