Refund and Returns Policy

Effective Date: 18 October 2026
Website: https://meerico.com/
Business Name: Meera Enterprise
Brand Name: Meerico

1. Overview

At Meerico, we aim to provide customers with products that match their order details and published descriptions.

This Refund and Returns Policy explains how to contact us if your order arrives damaged, defective, incorrect, incomplete, or otherwise does not meet the applicable requirements.

Because our products include fruit, vegetable, and herbal powders intended for food or related uses, returns must be handled with appropriate consideration for product safety, packaging integrity, and hygiene.

2. Eligible Return or Refund Requests

You may contact us to request a return, replacement, or refund if:

  • You receive a product different from the product you ordered.
  • Your order arrives damaged in transit.
  • The product is defective or has a verified quality issue.
  • Your order is incomplete or contains a missing item.
  • Another issue qualifies for a remedy under applicable consumer-protection law.

Please contact us within 48 hours of delivery to report visible shipping damage, an incorrect product, or missing items. This reporting window helps us investigate delivery and packaging issues. It does not remove any rights or remedies that cannot legally be restricted.

3. Products That Cannot Normally Be Returned

For food, fruit, vegetable, and herbal powders, we generally do not accept change-of-mind returns for products that have been opened, used, unsealed, or handled in a way that compromises product safety or hygiene.

We may also decline discretionary returns of products that are not in their original condition or packaging, where permitted by law.

These restrictions do not exclude remedies required for damaged, defective, incorrect, misrepresented, or otherwise legally non-conforming products.

4. How to Request a Return or Refund

To report an issue:

  1. Email info@meerico.com or contact us at +91 94094 64469.
  2. Provide your order number, the product name, and a description of the issue.
  3. Include clear photographs of the product, packaging, shipping label, and damage where relevant.
  4. Keep the product and its packaging until we advise you on the next steps.
  5. Wait for our response before sending a product back.

We will review the request and explain whether a return, replacement, refund, or another appropriate resolution is available.

Please do not send products to an address unless our customer-support team has provided return instructions.

5. Refund Approval and Processing

If a refund is approved, it will normally be issued to the original payment method where possible. If that method cannot be used, we will contact you to arrange an appropriate alternative consistent with applicable law and payment-provider requirements.

The time required for a refund to appear in your account may depend on the payment provider, bank, or payment method.

We will communicate the refund status and any relevant processing information once the request has been reviewed.

6. Return Shipping Costs

Where a return is necessary because we supplied an incorrect product or the product arrived damaged or defective, we will explain the return or collection arrangements and any applicable shipping-cost treatment.

For other return requests, responsibility for shipping costs will depend on the reason for the return, our approval, and applicable law. We will communicate any charges before you proceed.

7. Exchanges and Replacements

A replacement may be offered where the issue is verified and the requested product is available. If a replacement is not available or is not an appropriate remedy, we may offer a refund or another legally appropriate resolution.

8. Orders Delivered in Multiple Packages

If your order is delivered in separate shipments, report any missing or damaged items with the relevant order details. We will review the shipment information before determining the appropriate resolution.

9. Non-Returnable Does Not Mean No Consumer Rights

Nothing in this policy is intended to exclude, restrict, or override rights or remedies available to consumers under applicable law. Where a product is defective, incorrect, misrepresented, or otherwise covered by a mandatory legal remedy, we will handle the request accordingly.

10. Contact Us

For return, replacement, or refund requests, contact:

Meera Enterprise (Meerico)
Email: info@meerico.com
Customer Care: +91 94094 64469
Website: https://meerico.com/

Please include your order number in all order-related communications.